Shift Leader - Guest Experience & Operations

Ontario Trillium Foundation; Laurens (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

Little Caesars in Laurens, South Carolina, is seeking an Assistant Manager who will ensure overall shift operations and a superior guest experience. The role includes managing team members, promoting sales, and adhering to food safety standards.

As an Assistant Manager, you will supervise Colleagues, resolve guest complaints, and ensure quality product standards. Ideal candidates will have experience in fast-paced environments and demonstrate strong leadership abilities.

Qualifications

• Experience in a fast-paced restaurant environment.
• Ability to lead and motivate a team effectively.
• Strong understanding of customer service principles.

Responsibilities

• Oversee overall shift operations and guest experience.
• Assign tasks and provide feedback to team members.
• Ensure compliance with security and safety procedures.
• Handle customer complaints and issues swiftly.
• Manage food costs, labor, and cash handling procedures.

Skills

Customer Service

Team Leadership

Food Safety Knowledge

Sales Promotion

Job description

Little Caesars in Laurens, South Carolina, is seeking an Assistant Manager who will ensure overall shift operations and a superior guest experience. The role includes managing team members, promoting sales, and adhering to food safety standards.

As an Assistant Manager, you will supervise Colleagues, resolve guest complaints, and ensure quality product standards. Ideal candidates will have experience in fast-paced environments and demonstrate strong leadership abilities.