Shift Leader: Guest Experience Champion

UDF-MyScoop Branding; MIDDLETOWN (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience, greet Guests warmly, and ensure the store is ready and welcoming at all times. You will anticipate Guest needs and guide the team to exceed service expectations during your shift.

The role requires following company policies for safe, ethical operations, and compliance with all laws. You may supervise fellow staff and assist during busy periods, including handling transactions and stock checks.

Responsibilities

• Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.

Job description

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience, greet Guests warmly, and ensure the store is ready and welcoming at all times. You will anticipate Guest needs and guide the team to exceed service expectations during your shift.

The role requires following company policies for safe, ethical operations, and compliance with all laws. You may supervise fellow staff and assist during busy periods, including handling transactions and stock checks.