Shift Leader: Grow Into Management (401(k) + Paid Training)

Wingstop - FWS; Fife (WA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Training

Free Shift Meal

Internal Promotion Opportunities

Job summary

Thacher Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and mentor team members while delivering exceptional guest experiences. The role supports the General Manager and Assistant Manager by leading shifts, maintaining standards, and fostering a positive workplace culture.

Candidates should bring leadership mindset, strong communication, and problem-solving skills, with a willingness to support business needs and contribute to ongoing training and development.

Qualifications

• At least 1 year of restaurant, retail, or leadership experience preferred.
• Experience using a POS system preferred.
• Strong communication and problem-solving skills.
• Available to support business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Assist with opening, closing, and shift changing responsibilities.
• Help train and develop new team members.

Skills

Leadership

Communication

Problem-solving

Guest service

Accountability

Tools

POS system

Job description

Thacher Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and mentor team members while delivering exceptional guest experiences. The role supports the General Manager and Assistant Manager by leading shifts, maintaining standards, and fostering a positive workplace culture.

Candidates should bring leadership mindset, strong communication, and problem-solving skills, with a willingness to support business needs and contribute to ongoing training and development.