Shift Leader: Lead, Coach & Grow into Management

Far West Services, LLC; Tacoma (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Training

Free Shift Meal

Career Growth Opportunities

Internal Promotion Opportunities

Job summary

Thacher Restaurant Group is seeking a Shift Leader to help run daily restaurant operations, coach team members, and maintain high service standards. You will support the General Manager and Assistant Manager by guiding shifts and upholding operational excellence.

You will lead by example, deliver exceptional guest experiences, ensure food safety and cleanliness, and help with opening/closing and shift changes while developing your team for future opportunities.

Qualifications

• Positive attitude and leadership mindset.
• At least 1 year of restaurant/retail/leadership experience preferred.
• Food Handler Certification.
• Experience using a POS system preferred.
• Strong communication and problem-solving skills.
• Reliable attendance and ability to support business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicating restaurant needs and maintenance concerns management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Leadership

Communication

Problem-solving

Reliability

Shift management

Food safety

POS experience

Training & development

Food Handler Certification

Job description

Thacher Restaurant Group is seeking a Shift Leader to help run daily restaurant operations, coach team members, and maintain high service standards. You will support the General Manager and Assistant Manager by guiding shifts and upholding operational excellence.

You will lead by example, deliver exceptional guest experiences, ensure food safety and cleanliness, and help with opening/closing and shift changes while developing your team for future opportunities.