Shift Leader: Lead, Coach, and Grow Into Management

Wingstop - FWS; Lynnwood (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Training

Free Shift Meal

Internal Promotion Opportunities

Job summary

Thacher Restaurant Group is seeking a dynamic Shift Leader to help run daily restaurant operations, coach team members, and uphold guest satisfaction. You will support the General Manager and Assistant Manager by leading shifts, maintaining standards, and delivering exceptional service in a fast-paced setting.

This leadership role prepares you for future growth within the company, with opportunities for development, training, and internal promotion.

Qualifications

• Positive attitude and leadership mindset.
• At least 1 year of restaurant, retail, or leadership experience preferred.
• Experience using a Point of Sale (POS) system preferred.
• Strong communication and problem-solving skills.
• Available to support business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicating restaurant needs and maintenance concerns management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Leadership

POS experience

Communication

Problem solving

Availability

Tools

POS system

Job description

Thacher Restaurant Group is seeking a dynamic Shift Leader to help run daily restaurant operations, coach team members, and uphold guest satisfaction. You will support the General Manager and Assistant Manager by leading shifts, maintaining standards, and delivering exceptional service in a fast-paced setting.

This leadership role prepares you for future growth within the company, with opportunities for development, training, and internal promotion.