Shift Leader: Food Service & Team Coach

Royal Farms; Owings Mills (MD); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Royal Farms in Owings Mills, MD is seeking a Team Leader to oversee store operations on duty. You’ll act as the Person in Charge, support management in customer service, product availability, food service execution, safety and vendor relations.

Responsibilities include directing shift operations, handling POS transactions, coaching team members, and ensuring compliance with safety procedures. The role requires strong leadership and excellent communication skills with a focus on guest

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.

Responsibilities

• Lead store operations as Person in Charge when needed.
• Ensure excellent customer service and product knowledge.
• Coach and develop team members for consistent service.
• Oversee safety, cash handling, and policy compliance.
• Onboard and train team members and provide feedback.

Skills

Team Leadership

Operational Excellence

Accountability

Communication Skills

Education

High school diploma or GED

Tools

POS system

Job description

Royal Farms in Owings Mills, MD is seeking a Team Leader to oversee store operations on duty. You’ll act as the Person in Charge, support management in customer service, product availability, food service execution, safety and vendor relations.

Responsibilities include directing shift operations, handling POS transactions, coaching team members, and ensuring compliance with safety procedures. The role requires strong leadership and excellent communication skills with a focus on guest