Shift Leader — Food Service Ops & Team Excellence

Papa John's International , Inc.; Honolulu (HI); Hybrid; USD 41,000 - 57,000; Full time

Job summary

Papa John's International, Inc. is seeking a Shift Leader to supervise restaurant shifts, ensure quality products and customer service, and support profitability. You will execute company policies, manage operations, and ensure compliance with applicable laws and standards.

The role emphasizes leadership, adherence to procedures, cash management, and maintaining inventory levels while delivering fast, friendly service that aligns with brand standards.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred

Responsibilities

• Adheres to guidelines and expectations for each station, including dough management, accuracy, and proper portioning; maintains product holding times.
• Exemplifies core values, maintains a positive attitude, and works well with others under changing conditions.
• Ensures adequate shift coverage, provides immediate feedback, and maintains product quality, customer service, and cost controls.
• Contributes to profit goals by following company guidelines, managing cash, and supporting inventory management.

Skills

Effective Communication

Cash Management

Planning & Organization

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Papa John's International, Inc. is seeking a Shift Leader to supervise restaurant shifts, ensure quality products and customer service, and support profitability. You will execute company policies, manage operations, and ensure compliance with applicable laws and standards.

The role emphasizes leadership, adherence to procedures, cash management, and maintaining inventory levels while delivering fast, friendly service that aligns with brand standards.