Shift Leader - Flexible Scheduling & Guest Experience

7625 1101414 Carl's Jr 3215 N. Broadway Los Angeles CA 90031; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Akash Management, LLC, operating as Carl’s Jr., is seeking a Shift Leader in Los Angeles to support the management team and drive guest satisfaction. You will supervise shift activities, ensure service standards, and help manage opening/closing duties in a fast-paced restaurant environment.

The role emphasizes high-energy leadership, effective communication, and cross-training across positions to maximize performance and guest experience.

Qualifications

• Must be 18 years of age.
• Must have High school diploma or equivalent.
• Must have the ability to lift and/or move up to 40 lbs. comfortably.
• Able to stand for long periods of time, bend, and stoop.
• Comfortable working occasionally in walk-in coolers and freezers.
• Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
• Ability to operate a computer and/or Cash register.
• Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
• Willing to cross-train on various positions within the restaurant

Responsibilities

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
• Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
• Supports the goals, decisions and directives of Restaurant Management.
• Follows all POS comp procedures and cash handling procedures.
• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Education

High school diploma or equivalent

Tools

Cash register

Computer

Job description

Akash Management, LLC, operating as Carl’s Jr., is seeking a Shift Leader in Los Angeles to support the management team and drive guest satisfaction. You will supervise shift activities, ensure service standards, and help manage opening/closing duties in a fast-paced restaurant environment.

The role emphasizes high-energy leadership, effective communication, and cross-training across positions to maximize performance and guest experience.