Shift Leader — Guest-Driven Ops Leader (Flexible Scheduling)

7389 1100314 Carl's Jr 9505 Sepulveda Bl Plummer Sepulveda CA 91343; Los Angeles (CA); On-site; USD 34,000 - 52,000; Full time

Job summary

Akash Management, LLC (Carl’s Jr.) is seeking a Shift Leader to support the General Manager by guiding team members, ensuring guest satisfaction, and maximizing sales while controlling costs. The role requires leadership on shift and adherence to restaurant procedures.

You will supervise daily operations, handle opening/closing duties, and delegate tasks to staff, with a focus on fast, friendly service and consistent quality in a high-energy environment.

Qualifications

• Must be 18 years of age.
• Must have High school diploma or equivalent.
• Must have the ability to lift and/or move up to 40 lbs.
• Able to stand for long periods of time.
• Comfortable working in walk-in coolers and freezers.
• Vision abilities including distance, near, color, depth.
• Ability to operate a computer and/or Cash register.
• Willing to cross-train on various positions.

Responsibilities

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
• Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
• Supports the goals, decisions and directives of Restaurant Management.
• Follows all POS comp procedures and cash handling procedures.
• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Skills

Age 18+

HS diploma or equivalent

Lift up to 40 lbs

Stand for long periods

Walk-in cooler exposure

Vision and focus

Cash register / POS

Cross-training

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Akash Management, LLC (Carl’s Jr.) is seeking a Shift Leader to support the General Manager by guiding team members, ensuring guest satisfaction, and maximizing sales while controlling costs. The role requires leadership on shift and adherence to restaurant procedures.

You will supervise daily operations, handle opening/closing duties, and delegate tasks to staff, with a focus on fast, friendly service and consistent quality in a high-energy environment.