Shift Leader: Flexible Hours & Drive Guest Experience

7368 1100127 Carl's Jr 5575 Woodman Ave. Burbank Van Nuys CA 91401; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Akash Management, LLC, operating as Carl’s Jr., seeks a reliable Shift Leader to support the General Manager and drive guest satisfaction. You’ll supervise daily operations, direct staff, and ensure service meets our standards.

Key responsibilities include opening/closing duties, cash handling, resolving guest questions, delegating tasks, and collaborating with the Management Team to maximize sales while controlling costs.

Qualifications

• Must be 18 years of age.
• Must have High school diploma or equivalent.
• Ability to lift and/or move up to 40 lbs.
• Able to stand for long periods of time.
• Comfortable working occasionally in walk-in coolers and freezers.
• Vision abilities to include distance, close, color, depth, peripheral as well as focus adjustment.
• Ability to operate a computer and/or Cash register.
• Must be able to work around heat and in close quarters with others and handle cleaning products.
• Willing to cross-train on various positions within the restaurant.

Responsibilities

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
• Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
• Supports the goals, decisions and directives of Restaurant Management.
• Follows all POS comp procedures and cash handling procedures.
• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Skills

Leadership

Communication

Cash handling

Team supervision

Education

High school diploma or equivalent

Tools

Cash register

Job description

Akash Management, LLC, operating as Carl’s Jr., seeks a reliable Shift Leader to support the General Manager and drive guest satisfaction. You’ll supervise daily operations, direct staff, and ensure service meets our standards.

Key responsibilities include opening/closing duties, cash handling, resolving guest questions, delegating tasks, and collaborating with the Management Team to maximize sales while controlling costs.