Shift Leader - Flexible Schedule & Guest Experience

villageinncareers; Colorado; On-site; USD 42,000 - 52,000; Full time

Job summary

Village Inn is seeking a Shift Leader to assist the management team in supervising restaurant operations and staff during assigned shifts, ensuring adherence to recipes, procedures, quality, timeliness, and guest care.

The role emphasizes mentoring teammates, enforcing SOPs, controlling costs, and delivering outstanding guest service while maintaining cleanliness and operational standards across all shifts.

Qualifications

• High School diploma or equivalent is required.
• Valid driver's license and car insurance is required.
• On-the-job training and quizzes including annual re-certification.
• NRA ServSafe food and alcohol certifications preferred.

Responsibilities

• Supervise employees during scheduled shifts.
• Adhere to Company policies, procedures & SOPs.
• Keep the restaurant clean and maintained.
• Deliver guest resolution and exceptional service.
• Mentor staff and develop talents to sustain guest value.
• Understand and execute menu items with cost control awareness.
• Achieve financial results through standardized systems.

Skills

Supervise staff

Time management

Communication

Guest service

Adaptability

Education

High School Diploma or equivalent

Job description

Village Inn is seeking a Shift Leader to assist the management team in supervising restaurant operations and staff during assigned shifts, ensuring adherence to recipes, procedures, quality, timeliness, and guest care.

The role emphasizes mentoring teammates, enforcing SOPs, controlling costs, and delivering outstanding guest service while maintaining cleanliness and operational standards across all shifts.