Shift Lead: Team Leadership & Guest Experience

The Press Club Grill; Conway (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Opportunities for growth and advanced

Fun and energetic work environment

Team-oriented atmosphere with coworker

Job summary

Pizza Inn is seeking a Shift Leader to help ensure a smooth guest experience through supervising team members and stepping in for store management when needed. You will direct staff, manage cash procedures, and address guest concerns while maintaining a friendly, efficient, and compliant operation.

The role emphasizes supervision, teamwork, and adherence to local food-handling laws and Pizza Inn standards, with opportunities to cross-train across positions and advance within the company.

Qualifications

• Must be able to operate with minimal supervision.
• Must be able to direct others and delegate responsibilities.
• Must be able to effectively communicate with, listen to and engage guests and team members.
• Must be organized, flexible, and detail-oriented.
• Must be able to comprehend and execute local food-handling laws and standards.
• Must be able to comprehend and execute Pizza Inn standards and expectations.
• Must be able to cross-train in all positions, and successfully pass a manager skill test.
• Must be able to maintain a friendly and outgoing demeanor, even during periods of high volume.
• Must have basic math skills and have the ability to handle money efficiently and accurately, with or without a calculator or POS system.

Responsibilities

• Direct team members and delegate responsibilities.
• Perform register closeouts and bank deposits.
• Address and resolve guest concerns in absence of management.
• Open and/or close store, including the execution of related responsibilities.
• Perform other related duties, as assigned by company management.

Skills

Leadership

Communication

Organization

Detail-oriented

Customer service

Money handling

Team direction

Training others

Adaptability

Education

High school diploma

Tools

POS system

Job description

Pizza Inn is seeking a Shift Leader to help ensure a smooth guest experience through supervising team members and stepping in for store management when needed. You will direct staff, manage cash procedures, and address guest concerns while maintaining a friendly, efficient, and compliant operation.

The role emphasizes supervision, teamwork, and adherence to local food-handling laws and Pizza Inn standards, with opportunities to cross-train across positions and advance within the company.