FOH Shift Leader - Elevate Guest Service & Team Growth

villageinncareers; Fremont (NE); On-site; USD 31,000 - 42,000; Full time

Job summary

Village Inn in Fremont, NE is seeking a Shift Leader to assist management in overseeing restaurant operations and staff on a shift basis. You will ensure adherence to recipes, procedures, quality and guest satisfaction while maintaining high standards of service.

The role requires strong leadership, time-management and effective communication to mentor team members and deliver consistent guest experiences. You will support cost controls and labor management to meet financial targets.

Qualifications

• High School diploma or equivalent is required.
• Valid driver’s license and car insurance is required.
• Successful completion of required training and on-the-job checklists and quizzes including annual re-certification.
• NRA ServSafe food & alcohol certifications preferred.

Responsibilities

• Supervise employees during scheduled shifts.
• Adhere to Company policies and procedures.
• Keep the restaurant clean and well-maintained at all times.
• Resolve guest issues quickly and professionally.
• Follow all standard operating procedures.
• Mentor staff to uphold the highest service standards.
• Demonstrate exceptional guest service and communication.
• Contribute to financial goals via cost controls, labor management and sales focus.

Skills

Time management

Organizational skills

Communication

Attention to detail

Mentoring

Flexible schedule

Labor laws knowledge

Education

High School diploma or equivalent

Valid driver’s license & car insurance

ServSafe training & re-certification

Job description

Village Inn in Fremont, NE is seeking a Shift Leader to assist management in overseeing restaurant operations and staff on a shift basis. You will ensure adherence to recipes, procedures, quality and guest satisfaction while maintaining high standards of service.

The role requires strong leadership, time-management and effective communication to mentor team members and deliver consistent guest experiences. You will support cost controls and labor management to meet financial targets.