Shift Leader — Fire-Grilled Service & Career Growth

El Pollo Loco, Inc.; Whittier (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Free meal during shift

Employee discount on food

Career growth potential

Flexible scheduling: Full-Time or Part

Medical, Dental, Vision Insurance

Job summary

El Pollo Loco, Inc. is seeking a Shift Leader to drive exceptional guest experiences and smooth daily operations during assigned shifts. You will lead a team, manage opening/closing tasks, and ensure adherence to EPL standards and food safety.

The role emphasizes coaching, inventory awareness, and efficient service to meet company goals, while providing growth opportunities within a fast-paced environment.

Qualifications

• Leadership and team supervision experience.
• Strong communication and customer service.
• Ability to follow safety and quality standards.

Responsibilities

• Manage opening and closing procedures, security, inventory, and deliveries.
• Ensure service speed and cleanliness per standards.
• Supervise shift staffing and breaks; adjust for sales volume.
• Train teammates on new products and procedures.
• Handle cash, deposits, and shift-level cash controls.
• Greet customers and assist with orders; support operations.

Skills

Leadership

Communication

Education

High school diploma or GED

Job description

El Pollo Loco, Inc. is seeking a Shift Leader to drive exceptional guest experiences and smooth daily operations during assigned shifts. You will lead a team, manage opening/closing tasks, and ensure adherence to EPL standards and food safety.

The role emphasizes coaching, inventory awareness, and efficient service to meet company goals, while providing growth opportunities within a fast-paced environment.