Shift Leader — Fast-Paced Team Lead

Potbelly Sandwich Works; Holland (AR); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

Paid Parental Leave

401(k) with company match

Flexible Work Schedule

Career growth opportunities

Paid Time Off

Discount Program

Job summary

Potbelly Sandwich Works is seeking a Shift Leader to guide a fast-paced team, ensuring high quality sandwiches and customer service. You will manage shift operations, mentor associates, and control costs while upholding food safety and company standards.

The role requires at least 1 year of supervisory experience in food service, strong communication, and a friendly, proactive mindset. Competitive pay and benefits accompany this position.

Qualifications

• Minimum 1 year supervisory experience in a restaurant or retail environment.
• Must meet Food Safety requirements and obtain Food Safety Certification.
• You must be at least 18 years old.
• Friendly, customer-first mindset with ability to thrive in a fast-paced environment.
• Strong written and verbal communication skills.

Responsibilities

• Lead team members on shifts and assign tasks efficiently.
• Ensure security procedures are followed and back-of-house standards met.
• Count drawers and handle daily cash procedures responsibly.
• Prepare quality finished products and maintain health and safety standards.
• Restock food line and supplies as needed.
• Handle customer complaints professionally and promptly.

Skills

Supervisory experience

Customer-focused attitude

Strong communication skills

Job description

Potbelly Sandwich Works is seeking a Shift Leader to guide a fast-paced team, ensuring high quality sandwiches and customer service. You will manage shift operations, mentor associates, and control costs while upholding food safety and company standards.

The role requires at least 1 year of supervisory experience in food service, strong communication, and a friendly, proactive mindset. Competitive pay and benefits accompany this position.