Shift Leader: Fast-Paced Team Coach & Guest Champion

RaceTrac; Kentucky; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Leadership training

Flexible scheduling

Benefits package

Job summary

RaceTrac is looking for a Shift Manager to lead a winning team on each shift, creating a cheerful, guest‑focused environment. You’ll oversee food service, stocking, cash handling, and daily store operations while coaching teammates and upholding safety and cleanliness standards.

In this hands-on role you’ll drive performance, build leadership skills within your crew, and promote a culture of accountability, teamwork, and excellent service.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast-paced, high-volume, guest-focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team building skills

Responsibilities

• Lead a Winning Team on Your Shift
• Set the tone with a cheerful, can-do attitude that motivates your team
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
• Coach team members in real-time, offering guidance and support during every shift
• Address guest concerns with empathy and professionalism, escalating when necessary
• Drive Operational Excellence
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
• Ensure proper execution of inventory, vendor check-in, and promotional communication
• Oversee key store processes including write-offs, cash wrap, and compliance documentation
• Lead shift change communication and ensure team alignment throughout the day
• Model Communication & Accountability
• Effectively relay important updates from the leadership team to shift associates
• Monitor task completion and provide immediate feedback to drive results
• Support a team culture rooted in accountability, respect, and teamwork
• Proactively step in during busy times or challenges—showing your team what great leadership looks like

Skills

Leadership/People Management

Communication

Team Building

Education

High School Diploma or GED

Job description

RaceTrac is looking for a Shift Manager to lead a winning team on each shift, creating a cheerful, guest‑focused environment. You’ll oversee food service, stocking, cash handling, and daily store operations while coaching teammates and upholding safety and cleanliness standards.

In this hands-on role you’ll drive performance, build leadership skills within your crew, and promote a culture of accountability, teamwork, and excellent service.