Shift Leader: Fast-Paced Team Coach | Flexible Schedules

Taco Bell Corp.; Town of Bath (NY); Presencial; USD 24.000 - 27.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay

Free meals

Flexible schedules

Paid time off

Resumo da vaga

Taco Bell Corp. is looking for a proactive Shift Lead in the United States. You will drive daily operations, mentor team members, and ensure guest satisfaction. You’ll handle customer issues, coach staff, and partner with the GM to improve store performance. This role rewards leadership, accountability, and a strong work ethic.

The position emphasizes food safety, timely service, and maintaining high standards while offering flexible schedules and opportunities to grow within the company.

Qualificações

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
• Attendance and Punctuality a must
• Operating of cash register as needed and making change for other cashiers.
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion, and belonging
• Ensures teammates and customers enjoy a positive experience

Responsabilidades

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Conhecimentos

Leadership

Team management

Customer service

Communication

Cash handling

Problem solving

Descrição da vaga

Taco Bell Corp. is looking for a proactive Shift Lead in the United States. You will drive daily operations, mentor team members, and ensure guest satisfaction. You’ll handle customer issues, coach staff, and partner with the GM to improve store performance. This role rewards leadership, accountability, and a strong work ethic.

The position emphasizes food safety, timely service, and maintaining high standards while offering flexible schedules and opportunities to grow within the company.