Shift Lead: Flexible Schedules, Growth, and Team Coach

Taco Bell Corp.; Forest Hill (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Flexible schedules

Vacation pay and PTO

Medical benefits

401k with 6% match

Health and wellness programs

Discounts on various items

Más earth! Commitment to a sustainable

Job summary

Taco Bell Corp. is seeking a Shift Lead to drive team performance, coach staff, and deliver excellent guest experiences in a fast-paced restaurant environment. You will collaborate with the management team on business initiatives and lead by example during shifts.

The role emphasizes leadership, food safety, and consistent communication, with opportunities to influence daily operations and guest satisfaction. Flexible schedules and competitive compensation support this position.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead preferred.
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs.)
• Attendance and punctuality strongly expected
• Operating of cash register as needed and making change for other cashiers
• Basic math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion, and belonging
• Ensures teammates and customers enjoy a positive experience

Responsibilities

• Execute MIC routines to ensure customer satisfaction and prioritize guest needs.
• Oversee Team Members' Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and order accuracy.
• Resolve customer complaints quickly and maintain positive relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to resolve.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and inventory procedures.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and health and safety standards.

Skills

Leadership

Customer service

Communication

Team coaching

Job description

Taco Bell Corp. is seeking a Shift Lead to drive team performance, coach staff, and deliver excellent guest experiences in a fast-paced restaurant environment. You will collaborate with the management team on business initiatives and lead by example during shifts.

The role emphasizes leadership, food safety, and consistent communication, with opportunities to influence daily operations and guest satisfaction. Flexible schedules and competitive compensation support this position.