Shift Leader: Fast-Paced Retail with Growth

RaceTrac; Town of Florida (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

401(K)

Paid time off (PTO)

Flexible scheduling

Job summary

RaceTrac is looking for a hands-on Shift Manager to lead a fast-paced, guest-focused team. You’ll drive store operations, coach team members in real-time, and ensure food safety, cleanliness, and inventory accuracy.

You’ll play a key role in developing future leaders and delivering excellent guest experiences on every shift. Ideal candidates have 2–3 years in retail/food service and at least 1 year of supervisory experience.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.

Responsibilities

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Oversee inventory, vendor check-in, and promotional communication.
• Lead shift change communication and ensure team alignment throughout the day.
• Model Communication & Accountability and relay updates from leadership.
• Monitor task completion and provide immediate feedback to drive results.

Skills

Leadership

Communication

Team building

Education

High School Diploma or GED

Job description

RaceTrac is looking for a hands-on Shift Manager to lead a fast-paced, guest-focused team. You’ll drive store operations, coach team members in real-time, and ensure food safety, cleanliness, and inventory accuracy.

You’ll play a key role in developing future leaders and delivering excellent guest experiences on every shift. Ideal candidates have 2–3 years in retail/food service and at least 1 year of supervisory experience.