Shift Leader: Fast-Paced Retail & Guest Experience

RaceTrac, Inc.; Lake Dallas (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Leadership development and training

Flexible scheduling

Benefits package

Job summary

RaceTrac, Inc. is seeking a hands-on Shift Manager to lead a fast-paced, guest-focused team. You’ll set the tone, coach colleagues on service, inventory, cash handling, and food safety, and ensure a smooth shift from start to finish.

You’ll partner with store leadership to drive performance, deliver friendly service, manage operations, and develop future leaders. A strong communicator with 2–3 years in retail or food service will thrive here.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.

Responsibilities

• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Lead shift change communication and ensure team alignment throughout the day.

Skills

Leadership

Communication

Team building

Guest service

Education

High School Diploma or GED

Job description

RaceTrac, Inc. is seeking a hands-on Shift Manager to lead a fast-paced, guest-focused team. You’ll set the tone, coach colleagues on service, inventory, cash handling, and food safety, and ensure a smooth shift from start to finish.

You’ll partner with store leadership to drive performance, deliver friendly service, manage operations, and develop future leaders. A strong communicator with 2–3 years in retail or food service will thrive here.