Shift Leader: Drive Fast-Paced Ops & Guest Experience

Wingstop; Anderson (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Wingstop in Anderson, Indiana is seeking a hands-on Shift Leader to drive daily restaurant operations and lead team performance. You will coach staff in real time and ensure brand standards are consistently executed to deliver an exceptional guest experience.

As Manager on Duty, you will deploy team members across kitchen and front of house, monitor service speed, and maintain food safety and cleanliness. Flexibility for nights, weekends, and holidays is required.

Qualifications

• Previous restaurant or shift leadership experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to perform in a fast-paced, high-volume environment.
• Knowledge of food safety and sanitation practices.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Lead and manage restaurant operations during assigned shifts as MOD.
• Deploy team members effectively across key positions (kitchen and front of house).
• Drive strong execution during peak and non-peak hours.
• Monitor ticket times, order flow, and Speed of Service (SOS) performance.
• Adjust staffing and manage breaks based on business needs.
• Communicate clear goals and expectations to the team each shift.

Skills

Leadership

Communication

Problem-solving

Fast-paced

Team coaching

Job description

Wingstop in Anderson, Indiana is seeking a hands-on Shift Leader to drive daily restaurant operations and lead team performance. You will coach staff in real time and ensure brand standards are consistently executed to deliver an exceptional guest experience.

As Manager on Duty, you will deploy team members across kitchen and front of house, monitor service speed, and maintain food safety and cleanliness. Flexibility for nights, weekends, and holidays is required.