Shift Leader - Fast-Paced Restaurant & Guest Experience

Chicken Salad Chick; Franklin (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Chicken Salad Chick in Cool Springs, Franklin, TN seeks a Team Leader to assist the GM and AM in daily restaurant operations, ensuring guest satisfaction and a vibrant work environment. You will focus on guest service and shift management, training hourly staff, and maintaining operational standards during your shift.

The role involves supervising service, enforcing food handling procedures, supporting promotions, and ensuring schedules, records, and safety compliance are upheld.

Qualifications

• Ability to work in a fast-paced environment.
• Clear and professional communication with team members and guests.
• Ability to multitask effectively.
• Excellent attendance and punctuality; reliability.
• Reliable transportation to and from work.

Responsibilities

• Assist GM and AM in daily restaurant operation within budget.
• Ensure compliance with food standards and procedures in dining room, service area and kitchen.
• Train and counsel hourly team members during shifts.
• Maintain hospitality and service quality for guests at all times.
• Coach team members during shifts and manage scheduling and records as needed.
• Ensure hours of operation and safety/sanitation compliance during shifts.

Skills

Fast-paced environment

Clear communication

Multitasking

Attendance & punctuality

Reliable transportation

Education

Restaurant experience (preferred)

Job description

Chicken Salad Chick in Cool Springs, Franklin, TN seeks a Team Leader to assist the GM and AM in daily restaurant operations, ensuring guest satisfaction and a vibrant work environment. You will focus on guest service and shift management, training hourly staff, and maintaining operational standards during your shift.

The role involves supervising service, enforcing food handling procedures, supporting promotions, and ensuring schedules, records, and safety compliance are upheld.