Restaurant Shift Leader: Guest Experience & Team Coach

Piece of Cake Inc.; Hendersonville (TN); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Chicken Salad Chick - Hendersonville is seeking a Team Leader to assist the GM and AM in daily restaurant operations, delivering superb guest experiences while guiding team members during shifts.

Responsibilities include maintaining food standards, training hourly staff, and ensuring service excellence. The role requires leadership, reliability, and the ability to operate efficiently in a fast-paced setting.

Qualifications

• Experience in a fast-paced restaurant operation.
• Ability to clearly communicate with guests and team members.
• Willingness to train hourly team members and supervise shifts.

Responsibilities

• Assist GM/AM in daily restaurant operations within the budget.
• Ensure compliance with food standards and procedures.
• Maintain dining room, service area and kitchen procedures.
• Train and counsel hourly team members on shift.
• Provide the highest level of hospitality and service to guests.
• Oversee shift operations and adjust staffing as needed.

Skills

Fast-paced environment

Clear communication

Multitasking

Reliability

Education

Restaurant experience preferred

Job description

Chicken Salad Chick - Hendersonville is seeking a Team Leader to assist the GM and AM in daily restaurant operations, delivering superb guest experiences while guiding team members during shifts.

Responsibilities include maintaining food standards, training hourly staff, and ensuring service excellence. The role requires leadership, reliability, and the ability to operate efficiently in a fast-paced setting.