Shift Leader: Fast-Paced QSR, Team Coaching

Cajun Funding Corp; Hammond (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Church's Chicken in Hammond, LA is seeking a Shift Leader to coach Team Members on shift and ensure an outstanding customer experience.

You will monitor service quality, ensure menu items are prepared to standard, enforce safety policies, and handle opening/closing duties.

Key duties include completing weekly reports, entering inventory and payroll data in the POS, and maintaining accurate cash handling.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED is highly recommended.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitors prompt, friendly, and courteous customer service.
• Ensures menu products are prepared and served to standards.
• Oversees team members to carry out assigned tasks.
• Assists with preparing quality products and maintaining cleanliness.
• Demonstrates proper procedures for team members to follow.
• Enforces safety and security policies and procedures.
• Conducts opening and closing duties per Shift Awareness Checklists.
• Ensures proper rotation and icing procedures.
• Maintains professional, ethical leadership at all times.

Skills

Cash handling

Team leadership

POS system

Inventory management

Customer service

Training coaching

Education

High school diploma or GED

ServSafe certification recommended

Tools

POS system

Job description

Church's Chicken in Hammond, LA is seeking a Shift Leader to coach Team Members on shift and ensure an outstanding customer experience.

You will monitor service quality, ensure menu items are prepared to standard, enforce safety policies, and handle opening/closing duties.

Key duties include completing weekly reports, entering inventory and payroll data in the POS, and maintaining accurate cash handling.