Shift Leader — Customer Experience & Team Coach

Cajun Funding Corp; Natchez (MS); On-site; USD 24,000 - 30,000; Full time

Job summary

Church's Chicken is seeking a Shift Leader to guide team members on shift, coaching and developing staff to deliver an outstanding customer experience. You will ensure adherence to Cajun Operating Company policies and prepare quality products in a clean, safe environment.

Responsibilities include monitoring service quality, supervising assignments, and enforcing cash handling and POS procedures while maintaining professional leadership attitudes.

Qualifications

• High school diploma or GED recommended.
• ServSafe food safety training recommended.

Responsibilities

• Monitors prompt, friendly, and courteous customer service.
• Ensures menu items are prepared and served to standard.
• Oversees team assignments and activities on shift.
• Assists team members to prepare quality products and maintain cleanliness.
• Enforces safety and security policies and procedures.
• Completes opening/closing duties and cash handling tasks.

Skills

Team leadership

Customer service

Food safety

Cash handling

POS system

Shift supervision

Education

High school diploma or GED

Tools

POS system

Job description

Church's Chicken is seeking a Shift Leader to guide team members on shift, coaching and developing staff to deliver an outstanding customer experience. You will ensure adherence to Cajun Operating Company policies and prepare quality products in a clean, safe environment.

Responsibilities include monitoring service quality, supervising assignments, and enforcing cash handling and POS procedures while maintaining professional leadership attitudes.