Shift Leader: Team Coach & Guest Experience

Cajun Funding Corp; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Church's Chicken is seeking a Shift Leader to guide on-shift Team Members, coaching and developing them to deliver an outstanding customer experience while ensuring compliance with Cajun Operating Company policies.

You will lead by example, supervise opening and closing duties, monitor service quality, oversee cash handling, inventory and POS duties, and support Team Members to prepare quality products in a clean, safe environment.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED is highly recommended.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitors prompt, friendly, and courteous customer service.
• Ensures menu items are prepared and served according to standard procedures.
• Oversees team assignments and daily activities on shift.
• Assists team members to prepare quality products, provide service, and maintain a clean restaurant.
• Enforces safety and security policies and procedures.

Skills

Team leadership

Customer service orientation

Education

High school diploma or GED

ServSafe training recommended

Tools

POS system

Job description

Church's Chicken is seeking a Shift Leader to guide on-shift Team Members, coaching and developing them to deliver an outstanding customer experience while ensuring compliance with Cajun Operating Company policies.

You will lead by example, supervise opening and closing duties, monitor service quality, oversee cash handling, inventory and POS duties, and support Team Members to prepare quality products in a clean, safe environment.