Shift Leader: Fast-Paced Pizza Team, People-First

Papa Johns; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service in our restaurant. This role supports profitability through efficient labor, inventory control, and adherence to company policies.

Applicants should be 18+ with the ability to work long hours including nights and weekends; prior shift lead experience is preferred, and Serv-Safe/State certification is a plus to ensure food safety compliance.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Adheres to station guidelines, duties, and portioning.
• Maintains product quality and customer service standards.
• Manages shift coverage, feedback, and problem solving to meet goals.
• Supports inventory control and cash handling per company guidelines.
• Exhibits core values and teamwork to ensure profitability and a safe work environment.

Skills

Communicates Effectively

Process Improvement

Shift Leadership

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Job description

Papa John’s is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service in our restaurant. This role supports profitability through efficient labor, inventory control, and adherence to company policies.

Applicants should be 18+ with the ability to work long hours including nights and weekends; prior shift lead experience is preferred, and Serv-Safe/State certification is a plus to ensure food safety compliance.