Shift Leader - Fast-Paced Cafe, Growth & Flex Scheduling

Potbelly Sandwich Works; Oklahoma City (OK); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

Paid Parental Leave

401(k) with company match

Paid Time Off

Flexible Work Schedule

Career growth opportunities

Employee Assistance Program

Job summary

Potbelly Sandwich Shop in Oklahoma City is seeking aShift Leader to manage a fast-paced restaurant team and ensure outstanding product quality and customer service. You will lead a shift, develop associates, and help control costs while maintaining Potbelly standards.

The role requires at least 1 year of supervisor experience in a restaurant or retail setting, strong communication skills, and food safety certification. A flexible work schedule and opportunities for growth are offered.

Qualifications

• Minimum of 1 year supervisory experience in a restaurant or retail environment preferred.
• Must pass and obtain a Food Safety Certification.
• Strong written and verbal communication skills.

Responsibilities

• Lead team members on shifts, including efficient assignment of tasks while providing feedback.
• Ensure all security procedures are followed.
• Ensure back-of-the-house procedural standards are met.
• Count drawers and follow proper daily cash handling procedures.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Other duties as assigned

Skills

Supervisory experience

Customer service

Communication skills

Problem-solving

Education

Food Safety Certification

Job description

Potbelly Sandwich Shop in Oklahoma City is seeking aShift Leader to manage a fast-paced restaurant team and ensure outstanding product quality and customer service. You will lead a shift, develop associates, and help control costs while maintaining Potbelly standards.

The role requires at least 1 year of supervisor experience in a restaurant or retail setting, strong communication skills, and food safety certification. A flexible work schedule and opportunities for growth are offered.