Shift Leader - Fast-Paced Café, Growth & Tips

Dunkin'; Goodwill (LA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Cash Tips

Career development and growth

Discounted college degree program

Competitive pay and weekly wage

Direct Deposit

Free break Meals (restrictions apply)

Paid Time Off

Healthcare and Dental

Bereavement leave

Job summary

Dunkin' in Montgomery, NY is seeking an energetic Shift Leader to coach Crew Members, uphold Dunkin's standards, and deliver a great guest experience during fast-paced shifts.

You will supervise daily operations, help with training, schedule teammates, and ensure safety and cleanliness while supporting the Restaurant Manager. Previous restaurant or retail supervisory experience is preferred; ServSafe certification is a plus.

Qualifications

• Fluent in English.
• Restaurant, retail, or supervisory experience.
• Strong math and writing skills.
• Basic computer skills.
• At least 18 years of age.
• High School diploma or equivalent.

Responsibilities

• Coaches Crew Members throughout their shift to meet Dunkin' operational standards and guest experience.
• Supervises shift activities, assigns tasks, and communicates goals and feedback.
• Trains Crew Members as directed by the Restaurant Manager or Assistant Manager.
• Ensures adherence to safety, cleanliness, and service procedures during the shift.
• Monitors performance and reinforces policies, procedures, and quality standards.
• Completes required training, including ServSafe certification.

Skills

Fluent English

Supervisory experience

Math skills

Basic computer skills

Age 18+

HS diploma

Education

High School diploma or equivalent

Job description

Dunkin' in Montgomery, NY is seeking an energetic Shift Leader to coach Crew Members, uphold Dunkin's standards, and deliver a great guest experience during fast-paced shifts.

You will supervise daily operations, help with training, schedule teammates, and ensure safety and cleanliness while supporting the Restaurant Manager. Previous restaurant or retail supervisory experience is preferred; ServSafe certification is a plus.