Shift Leader: Coach a Fast-Paced Team & Elevate Guests

Ontario Trillium Foundation; Norfolk (MA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth

Job summary

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during each shift, ensuring Brand standards are met and guests receive a welcoming experience. You will set goals, assign tasks, and provide timely feedback to help the team succeed.

The role focuses on teamwork, leadership, and delivering consistent, high-quality service in a fast-paced environment. Compensation starts at $16 per hour plus tips, with opportunities for growth within the company.

Qualifications

• Experience coaching team members and guiding performance.
• Ability to set goals, delegate tasks, and provide timely feedback.
• Strong customer service mindset with a focus on guest satisfaction.

Responsibilities

• Coach Crew Members during shifts to execute Brand standards.
• Lead by example to deliver a great and friendly guest experience.
• Set goals, assign tasks, and motivate the team to celebrate successes.

Skills

Coaching

Team leadership

Guest experience

Job description

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during each shift, ensuring Brand standards are met and guests receive a welcoming experience. You will set goals, assign tasks, and provide timely feedback to help the team succeed.

The role focuses on teamwork, leadership, and delivering consistent, high-quality service in a fast-paced environment. Compensation starts at $16 per hour plus tips, with opportunities for growth within the company.