Shift Leader & Team Coach — Elevate Guest Experience & Growth

Ontario Trillium Foundation; Town of Monroe (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth within </

for those who work hard

Job summary

Dunkin' franchisee in New York is seeking a Shift Leader to coach Crew Members, uphold brand standards, and deliver a friendly guest experience. This role emphasizes teamwork, coaching, and operational excellence on shift in a fast-paced environment.

You will set goals, assign tasks, motivate the team, and celebrate successes with timely feedback to drive smooth daily operations and guest satisfaction. Strong communication and a positive attitude are essential to thrive here.

Qualifications

• Coaching Crew Members to meet brand standards.
• Set goals, provide job assignments, and give timely feedback.
• Deliver a great and friendly guest experience.

Responsibilities

• Coach Crew Members to execute brand standards during shift.
• Deliver a great and friendly guest experience.
• Motivate others and celebrate successes with timely feedback.

Job description

Dunkin' franchisee in New York is seeking a Shift Leader to coach Crew Members, uphold brand standards, and deliver a friendly guest experience. This role emphasizes teamwork, coaching, and operational excellence on shift in a fast-paced environment.

You will set goals, assign tasks, motivate the team, and celebrate successes with timely feedback to drive smooth daily operations and guest satisfaction. Strong communication and a positive attitude are essential to thrive here.