Shift Leader: Elevate Service & Lead a Winning Team

Ontario Trillium Foundation; Town of Carmel (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth withinthe

Job summary

A Dunkin' franchisee in Carmel, NY is seeking a Shift Leader to guide Crew Members during each shift, ensuring operations meet Brand standards and deliver a friendly guest experience. You will set goals, assign tasks, coach performance, and provide timely feedback while maintaining a fast, accurate service culture and strong teamwork.

Previous leadership or supervisory experience is preferred, and a positive, can-do attitude helps you connect with guests and Crew Members.

Qualifications

• Experience coaching Crew Members during shifts.
• Ability to set goals and provide timely feedback.
• Strong guest service mindset and teamwork.

Responsibilities

• Coach Crew Members to meet brand standards.
• Assign tasks, set goals, and motivate the team.
• Ensure friendly guest experience during shifts.

Skills

Coaching

Team leadership

Communication

Job description

A Dunkin' franchisee in Carmel, NY is seeking a Shift Leader to guide Crew Members during each shift, ensuring operations meet Brand standards and deliver a friendly guest experience. You will set goals, assign tasks, coach performance, and provide timely feedback while maintaining a fast, accurate service culture and strong teamwork.

Previous leadership or supervisory experience is preferred, and a positive, can-do attitude helps you connect with guests and Crew Members.