Shift Leader: Fast-Pace Guest Experience & Team Growth

Wingstop; Carol Stream (IL); Vor Ort; USD 21.000 - 23.000; Vollzeit

Benefits dieser Stelle

Dental

Vision

Accident Insurance

Health Insurance

Zusammenfassung

Wingstop in Carol Stream, IL is seeking a Shift Leader to support the General Manager and oversee daily restaurant operations in their absence. You will help recruit and train crew, ensure safe, clean and welcoming service, and uphold Wingstop’s culture of teamwork, urgency, and guest focus.

This role requires a calm, positive attitude with the ability to manage multiple tasks, address guest concerns quickly, and coach staff to deliver fast, friendly service.

Qualifikationen

• Minimum of 2 years of supervisory experience in food service, retail, or restaurant settings.
• Strong written and verbal communication skills.
• Ability to lead, train and motivate a diverse team.
• Proven ability to manage priorities and resolve conflicts.

Aufgaben

• Assist the General Manager with daily restaurant operations.
• Direct daily activities in GM's absence and ensure safety and quality.
• Foster Wingstop culture and teamwork among crew members.
• Greet guests warmly and resolve issues promptly to ensure a positive experience.
• Coach staff, monitor performance, and support scheduling and training.

Kenntnisse

Leadership

Communication

Guest service

Problem solving

Team motivation

Jobbeschreibung

Wingstop in Carol Stream, IL is seeking a Shift Leader to support the General Manager and oversee daily restaurant operations in their absence. You will help recruit and train crew, ensure safe, clean and welcoming service, and uphold Wingstop’s culture of teamwork, urgency, and guest focus.

This role requires a calm, positive attitude with the ability to manage multiple tasks, address guest concerns quickly, and coach staff to deliver fast, friendly service.