Shift Leader: Fast-Casual Dining & Team Growth

Wendys; La Salle (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Career advancement

Training programs

Job summary

Wendy's in Niagara Falls, NY, is seeking a Restaurant Shift Manager to oversee operations during assigned shifts, lead a team of crew, ensure top food quality, cleanliness, and customer service, and uphold company policies.

Responsibilities include supervising staff, training, scheduling, cash handling, and maintaining safety standards while driving profitability and guest satisfaction.

Qualifications

• Supervisory/managerial experience in a restaurant setting.
• Strong leadership and interpersonal abilities.
• Knowledge of food safety regulations and best practices.

Responsibilities

• Lead restaurant crew during shifts and delegate tasks effectively.
• Ensure outstanding customer service and resolve inquiries promptly.
• Oversee opening/closing procedures, cash handling, and inventory.
• Create and maintain shift schedules to ensure adequate staffing.
• Train new hires on policies, procedures, and safety protocols.
• Monitor sales and costs to meet financial targets and enhance profitability.
• Communicate with management and kitchen staff to coordinate operations.

Skills

Leadership

Interpersonal Skills

Team Leadership

Customer Service

Education

High School Diploma

Tools

POS Systems

Job description

Wendy's in Niagara Falls, NY, is seeking a Restaurant Shift Manager to oversee operations during assigned shifts, lead a team of crew, ensure top food quality, cleanliness, and customer service, and uphold company policies.

Responsibilities include supervising staff, training, scheduling, cash handling, and maintaining safety standards while driving profitability and guest satisfaction.