Shift Manager – Flexible Hours, Training & Growth

Wendys; Buffalo (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career advancement

Employee discounts

Training programs

Job summary

Wendy's in Buffalo, NY is seeking a Restaurant Shift Manager to lead a crew and oversee daily operations during your shift.

You will coach team members, ensure food safety, deliver outstanding customer service, manage opening/closing procedures, and monitor inventory. This role offers opportunities for advancement, competitive pay, benefits, and training with SERV Safe certification encouraged.

Qualifications

• Proven experience in a supervisory or managerial role within the restaurant industry.
• Excellent leadership and interpersonal skills.
• Knowledge of food safety regulations and best practices.
• Strong organizational and time management skills.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Lead restaurant crew during your shift and coordinate tasks.
• Ensure outstanding customer service and resolve customer inquiries promptly.
• Oversee opening/closing procedures, cash handling, and sanitation standards.
• Create and manage shift schedules to ensure adequate staffing.
• Train new hires and provide ongoing development for team members.
• Monitor sales and expenses to support profitability and efficiency.
• Collaborate with management and kitchen staff for smooth operations.

Skills

Supervisory experience

Interpersonal skills

Team leadership

Flexibility

Education

High school diploma or equivalent

Hospitality management degree (preferred)

Job description

Wendy's in Buffalo, NY is seeking a Restaurant Shift Manager to lead a crew and oversee daily operations during your shift.

You will coach team members, ensure food safety, deliver outstanding customer service, manage opening/closing procedures, and monitor inventory. This role offers opportunities for advancement, competitive pay, benefits, and training with SERV Safe certification encouraged.