Restaurant Shift Manager with Growth & Benefits

Wendys; Buffalo (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health care option

Paid time off

401(k) with employer match

Employee discount program

Job summary

Wendy's in Buffalo, NY is seeking a Restaurant Shift Manager to lead a team, ensure top-tier customer service, and maintain smooth restaurant operations. You will oversee opening/closing, training, and compliance with food safety standards while driving profitability and staff development.

Ideal candidates will have restaurant supervisory experience, strong leadership abilities, and flexibility to work evenings, weekends, and holidays in a fast-paced environment.

Qualifications

• Proven supervisory experience in a restaurant setting.
• Excellent leadership and interpersonal skills.
• Knowledge of food safety regulations and best practices.
• Strong organizational and time management abilities.
• Flexibility to work various shifts.

Responsibilities

• Lead and coordinate restaurant crew during shifts; delegate tasks and provide coaching.
• Ensure outstanding customer service; greet customers and resolve inquiries promptly.
• Oversee opening/closing procedures, cash handling, and food safety compliance.
• Create and adjust shift schedules to maintain adequate staffing.
• Train new hires and conduct ongoing leadership development sessions.
• Monitor sales and costs; implement strategies to maximize profitability.
• Collaborate with management, kitchen staff, and support teams for smooth operations.

Skills

Leadership

Team management

Customer service

Training

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Wendy's in Buffalo, NY is seeking a Restaurant Shift Manager to lead a team, ensure top-tier customer service, and maintain smooth restaurant operations. You will oversee opening/closing, training, and compliance with food safety standards while driving profitability and staff development.

Ideal candidates will have restaurant supervisory experience, strong leadership abilities, and flexibility to work evenings, weekends, and holidays in a fast-paced environment.