Restaurant Shift Leader: Flexible Schedules & Growth

Wendys; New York; On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee discounts on meals

Benefits package

Job summary

Wendy's in Niagara Falls, NY is seeking a Restaurant Shift Manager to lead a crew during the closing shift through late hours. You will oversee food quality, cleanliness, customer service, and ensure adherence to company policies and safety standards.

You will mentor staff, schedule shifts, and manage daily operations to maximize profitability while maintaining a high standard of service and a positive work environment.

Qualifications

• Proven supervisory or managerial experience in a restaurant environment.
• Strong leadership and interpersonal abilities to motivate teams.
• Knowledge of food safety regulations and best practices.

Responsibilities

• Lead and supervise restaurant crew during shifts.
• Deliver outstanding customer service and resolve issues promptly.
• Oversee opening/closing procedures and cash handling.
• Create and manage shift schedules to ensure adequate staffing.
• Train new hires and provide ongoing coaching and development.
• Monitor sales, expenses, and profitability to meet targets.
• Collaborate with management and kitchen staff to ensure smooth operations.

Skills

Leadership

Interpersonal skills

Customer service

Flexibility

Food safety knowledge

Education

High school diploma or equivalent

Hospitality degree (preferred)

Tools

ServSafe certification

Job description

Wendy's in Niagara Falls, NY is seeking a Restaurant Shift Manager to lead a crew during the closing shift through late hours. You will oversee food quality, cleanliness, customer service, and ensure adherence to company policies and safety standards.

You will mentor staff, schedule shifts, and manage daily operations to maximize profitability while maintaining a high standard of service and a positive work environment.