Restaurant Shift Lead: Growth, Training & Flexible Hours

Wendys; Buffalo (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee Discount Program

Health care option

Paid time off

401(k) with employer match

Job summary

Wendy's in Buffalo, NY is seeking a Restaurant Shift Manager to lead a team during the closing shift, ensuring high-quality food, service, and adherence to brand standards. You will coach crew, manage opening/closing duties, and drive customer satisfaction in a fast-paced setting.

The role emphasizes staff development, scheduling, and cost control, with opportunities for advancement and a positive, family-like work culture.

Qualifications

• Proven supervisory or managerial experience in a restaurant setting.
• Strong leadership and communication to motivate a team.
• Commitment to food safety and brand standards.

Responsibilities

• Lead and coach restaurant crew during your shift.
• Ensure outstanding customer service and prompt issue resolution.
• Oversee opening/closing procedures and cash handling.
• Monitor food safety, sanitation, and inventory levels.
• Create and adjust shift schedules to meet demand.
• Provide training to new hires and ongoing staff development.
• Monitor sales and costs to improve profitability.

Skills

Leadership

Interpersonal skills

Problem solving

Communication

Education

High school diploma or equivalent

Hospitality/restaurant management coursework (preferred)

Job description

Wendy's in Buffalo, NY is seeking a Restaurant Shift Manager to lead a team during the closing shift, ensuring high-quality food, service, and adherence to brand standards. You will coach crew, manage opening/closing duties, and drive customer satisfaction in a fast-paced setting.

The role emphasizes staff development, scheduling, and cost control, with opportunities for advancement and a positive, family-like work culture.