Shift Leader - Lead, Train & Delight Guests (Flexible)

Dunkin'; Lanoka Harbor (NJ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Hourly pay + tips

Flexible scheduling

Paid training

Growth opportunities

Life Insurance

Tuition discounts

Referral program

Employee discounts

Job summary

Dunkin' is seeking a Shift Leader in New Jersey to lead the team during shifts, deliver excellent guest service, and keep operations running smoothly. The role requires coaching crew members, managing cash and inventory, and upholding food safety standards.

Ideal candidates bring prior food service or retail experience, a positive attitude, and strong communication skills, with flexibility for early mornings, weekends, and holidays.

Qualifications

• Experience in food service or retail; leadership experience is a plus.
• Positive attitude and strong communication skills are essential.
• Ability to multitask and stay calm under pressure.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly—prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership experience

Positive attitude

Communication skills

Multitasking under pressure

Flexible hours

Team player

Job description

Dunkin' is seeking a Shift Leader in New Jersey to lead the team during shifts, deliver excellent guest service, and keep operations running smoothly. The role requires coaching crew members, managing cash and inventory, and upholding food safety standards.

Ideal candidates bring prior food service or retail experience, a positive attitude, and strong communication skills, with flexibility for early mornings, weekends, and holidays.