Shift Leader — Elevate Team, Service & Quality

papajohns; Belmont (NC); On-site; USD 28,000 - 42,000; Full time

Job summary

Papa Johns Belmont, NC seeks a Shift Leader to supervise shifts, ensure quality products, and deliver great customer service while driving restaurant profitability.

You will manage operations in accordance with policies, procedures, and safety rules, coordinate with stations, and help maintain inventory and costs.

The role requires flexibility for nights, weekends, and extended hours, with a focus on teamwork and delivering on company standards.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Must be able to work long hours (32+ hours generally required), nights, weekends.

Responsibilities

• Adheres to guidelines for each station including dough management, accuracy and proper portioning.
• Contributes to achieving the Company's product goal and meets customer needs while following policies.
• Exhibits core values and maintains a positive attitude, teamwork and adaptability.
• Ensures adequate shift coverage and provides feedback to correct problems.
• Contributes to profit goals by managing cash, inventory and costs per guidelines.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Job description

Papa Johns Belmont, NC seeks a Shift Leader to supervise shifts, ensure quality products, and deliver great customer service while driving restaurant profitability.

You will manage operations in accordance with policies, procedures, and safety rules, coordinate with stations, and help maintain inventory and costs.

The role requires flexibility for nights, weekends, and extended hours, with a focus on teamwork and delivering on company standards.