Shift Leader: Elevate Team Performance & Guest Experience

Wingmen V Llc; Eastvale (CA); On-site; USD 26,174 - 31,684; Full time

Job summary

Wingmen V Llc in Eastvale, CA is looking for a dedicated individual to support the management team and provide coverage during peak times. The role involves leading Team Members, ensuring guest satisfaction, and managing restaurant operations.

Qualifications include being at least 21 years old, with specific certifications, preferably including prior management experience or two years at Buffalo Wild Wings. The position offers a pay range of $19.00 - $23.00 hourly.

Qualifications

• Must be reliable and adhere to the schedule.
• Ability to resolve Guest complaints efficiently.
• Knowledge of food safety and sanitation procedures.

Responsibilities

• Ensure all Guest issues are resolved.
• Lead and coach Team Member performance.
• Monitor food quality and safety throughout the shift.

Skills

Leadership and facilitation abilities

Superior verbal communication

Basic mathematical skills

Conflict management skills

Knowledge of Operations

High degree of customer service

Education

Minimum 21 years of age

Wing Certified Trainer certification

Shift Leader certification

Job description

Wingmen V Llc in Eastvale, CA is looking for a dedicated individual to support the management team and provide coverage during peak times. The role involves leading Team Members, ensuring guest satisfaction, and managing restaurant operations.

Qualifications include being at least 21 years old, with specific certifications, preferably including prior management experience or two years at Buffalo Wild Wings. The position offers a pay range of $19.00 - $23.00 hourly.