Shift Leader: Lead a Team, Elevate Guest Experience

Coffee & Bagel Brands; Mound (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Free Shift Drink

Flexible Schedule

Growth Opportunities

Job summary

Caribou Coffee in Minnesota is seeking a Shift Leader to oversee daily operations and lead a high-energy team. You will ensure guest satisfaction, maintain cleanliness, manage the floor, and execute brand standards during your shift.

The role emphasizes coaching teammates, handling guest requests, and supporting the store’s goals in a fast-paced environment. Competitive hourly pay is offered with opportunities for growth.

Qualifications

• At least 6 months in a leadership role or properly trained to take on Shift Leader responsibilities.
• Flexible availability; shifts may vary.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts with energy and ensure brand standards are met.
• Coordinate on-floor tasks and hand-offs between shifts.
• Coach and train team members in real-time on SOPs, product knowledge, and promotions.
• Handle administrative tasks such as inventory and deposits with integrity.
• Uphold quality, cash handling, safety, and security procedures.

Skills

Leadership experience

Flexible schedule

Customer service

18+ eligibility

Education

High school diploma or GED

Job description

Caribou Coffee in Minnesota is seeking a Shift Leader to oversee daily operations and lead a high-energy team. You will ensure guest satisfaction, maintain cleanliness, manage the floor, and execute brand standards during your shift.

The role emphasizes coaching teammates, handling guest requests, and supporting the store’s goals in a fast-paced environment. Competitive hourly pay is offered with opportunities for growth.