Shift Leader: Elevate Service & Team Performance (4-Day Week)

Wawa, Inc; Pensacola (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

ESOP

401(k) with matching

Education Assistance Program

Store discounts

Paid time off

Paid parental leave

Job summary

Wawa, Inc. is seeking a Team Supervisor to lead shifts and ensure smooth operations. You will coordinate Associates, assist customers, and drive performance while enforcing safety and store policies.

The role offers a 4-day work week option, with a pay range of $19.25–$26.00 per hour and a $2.00 shift differential for overnight hours. Benefits include comprehensive medical, dental, vision, and more.

Qualifications

• High School Diploma or GED required.
• Must be 18+ years old with reliable transportation.
• Flexible availability to work various shifts, including weekends and holidays.
• Supervisory experience in retail, food service, or fuel industries is a plus.
• Ability to communicate effectively, solve problems, and build relationships.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Skills

Customer service

Supervisory experience

Communication

Problem solving

Flexible schedule

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a Team Supervisor to lead shifts and ensure smooth operations. You will coordinate Associates, assist customers, and drive performance while enforcing safety and store policies.

The role offers a 4-day work week option, with a pay range of $19.25–$26.00 per hour and a $2.00 shift differential for overnight hours. Benefits include comprehensive medical, dental, vision, and more.