Shift Supervisor - Customer Experience Leader (4-Day Week Eligible)

Wawa, Inc; Pompano Beach (FL); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

4-Day work week

Comprehensive benefits

Job summary

Wawa, Inc. in Florida is seeking a Team Supervisor to lead shifts, ensure smooth operations, and deliver memorable customer experiences. You’ll drive execution, provide feedback, and enforce safety and store policies while coordinating with Associates and customers.

The role offers an hourly wage between $19.25 and $26.00 with a $2.00 night differential, plus comprehensive benefits and a 4-day work week option. Reliable transportation and weekend availability are expected.

Qualifications

• High School Diploma or GED equivalent.
• Must be 18+ years old with reliable transportation.
• Flexible availability to work various shifts, including weekends, and holidays, to meet business needs.
• Supervisory experience in retail, food service, or fuel industries is a plus
• Ability to communicate effectively, solve problems, and build relationships

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures

Skills

Communication

Problem solving

Relationship building

Education

High School Diploma or GED

Job description

Wawa, Inc. in Florida is seeking a Team Supervisor to lead shifts, ensure smooth operations, and deliver memorable customer experiences. You’ll drive execution, provide feedback, and enforce safety and store policies while coordinating with Associates and customers.

The role offers an hourly wage between $19.25 and $26.00 with a $2.00 night differential, plus comprehensive benefits and a 4-day work week option. Reliable transportation and weekend availability are expected.