Shift Leader: Elevate Service & Team Momentum

Socket.dev; San Diego (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Employee Discount

$22.57 hourly plus tips

Health Insurance

Time Off

New Parent Leave

Free coffee – duh’

Job summary

Joe & The Juice in San Diego is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, manage operations, delegate tasks, and maintain high energy while ensuring guest experiences stay top‑notch.

You’ll train new team members, monitor daily workflows, support sales targets, and uphold our standards. The ideal candidate has 1–2 years of supervisory experience, strong organizational and communication skills, and a proactive, team‑first mindset.

Qualifications

• 1–2 years of supervisory or team lead experience.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Supervisory experience

Team leadership

Organizational skills

Communication skills

Under pressure

Job description

Joe & The Juice in San Diego is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, manage operations, delegate tasks, and maintain high energy while ensuring guest experiences stay top‑notch.

You’ll train new team members, monitor daily workflows, support sales targets, and uphold our standards. The ideal candidate has 1–2 years of supervisory experience, strong organizational and communication skills, and a proactive, team‑first mindset.