Shift Supervisor: Lead Vibe, Service & Growth

JOE & THE JUICE; San Diego (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Employee Discount

$22.57 hourly plus tips

Health Insurance

Time Off

New Parent Leave

Free coffee – duh’

Job summary

JOE & THE JUICE is a fast-paced, people-centered brand where the bar is the stage and guest experience comes first. As a Shift Supervisor, you’ll lead a dynamic team, ensure smooth daily operations, and help guests enjoy memorable moments on every visit.

You’ll report to the Store Manager, coaching juicers, maintaining standards, and driving sales while keeping energy high and teamwork strong across shifts.

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands‑on approach with a team‑first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in‑store feedback with a professional and guest‑first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Leadership

Communication

Time management

People orientation

Resilience under pressure

Job description

JOE & THE JUICE is a fast-paced, people-centered brand where the bar is the stage and guest experience comes first. As a Shift Supervisor, you’ll lead a dynamic team, ensure smooth daily operations, and help guests enjoy memorable moments on every visit.

You’ll report to the Store Manager, coaching juicers, maintaining standards, and driving sales while keeping energy high and teamwork strong across shifts.