Shift Leader: Elevate Guest Experience & Team Performance

The Hari Group; Villa Park (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

The Hari Group is seeking a Shift Leader in Villa Park, Illinois, responsible for coaching Crew Members and executing operational Brand standards to deliver an exceptional guest experience. Successful candidates will motivate team members, celebrate successes, and provide feedback while supporting a respectful team environment.

Applicants should have restaurant or retail experience, basic computer skills, and be fluent in English. A high school diploma is preferred. Join us to enhance our guest experience and contribute positively to our team.

Qualifications

• Fluency in English is required.
• Experience in restaurant, retail, or supervisory roles is preferred.
• Basic math and writing skills are necessary.
• Basic computer skills are needed.

Responsibilities

• Coach Crew Members to meet Brand standards.
• Create a guest-first culture in the restaurant.
• Resolve guest issues efficiently.
• Drive sales goals and manage cash effectively.

Skills

Fluent in English

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

The Hari Group is seeking a Shift Leader in Villa Park, Illinois, responsible for coaching Crew Members and executing operational Brand standards to deliver an exceptional guest experience. Successful candidates will motivate team members, celebrate successes, and provide feedback while supporting a respectful team environment.

Applicants should have restaurant or retail experience, basic computer skills, and be fluent in English. A high school diploma is preferred. Join us to enhance our guest experience and contribute positively to our team.