Shift Leader

The Hari Group; Columbia City (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A restaurant group in Columbia City is seeking a Shift Leader to guide Crew Members and ensure a friendly guest experience. The role encompasses coaching team members, driving operational excellence, and maintaining Brand standards while fostering a safe and welcoming environment. Candidates should have previous restaurant, retail, or supervisory experience, along with strong math and writing skills. A high school diploma is preferred. This is a full-time position suitable for entry-level applicants.

Qualifications

• Fluent in English required.
• Experience in restaurant or retail is preferred.
• Must possess math and writing skills.
• Basic computer skills are necessary.
• Minimum age requirement of 18 years (where applicable).

Responsibilities

• Support a respectful team environment.
• Communicate shift priorities and goals.
• Provide coaching and feedback to crew members.
• Create a guest first culture.
• Resolve guest issues effectively.
• Ensure compliance with Brand standards.
• Maintain safety and health guidelines.
• Maintain a safe, secure, and healthy work environment by following safety, food safety and sanitation guidelines; comply with local and state laws
• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Manage cash over/short during shift
• Ensure all products are prepared according to Brand standards

Skills

Fluent in English

Restaurant experience

Retail experience

Supervisory experience

Math skills

Writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Join to apply for the Shift Leader role at The Hari Group

Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Responsibilities

Team Environment

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence

• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability

• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Manage cash over/short during shift
• Ensure all products are prepared according to Brand standards

Skills/Qualifications

• Fluent in English
• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants