Shift Leader

The Hari Group; Oakbrook Terrace (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

A restaurant group is seeking a Shift Leader in Oakbrook Terrace, Illinois. The role involves coaching crew members, maintaining operational standards, and ensuring a positive guest experience. Candidates should have restaurant experience and strong communication skills. It is a full-time position requiring a high school diploma and fluency in English. Join a dynamic team focused on delivering excellent service.

Qualifications

• Fluency in English is essential.
• Experience in restaurant, retail, or supervisory roles is necessary.
• Proficiency in math and writing skills is important.

Responsibilities

• Coach Crew Members throughout their shift.
• Support the training of crew members.
• Create and maintain a guest first culture.

Skills

Fluent in English

Restaurant experience

Retail experience

Supervisory experience

Math skills

Writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Shift Leader

Join to apply for the Shift Leader role at The Hari Group

Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Responsibilities Include

Team Environment

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence

• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability

• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Manage cash over/short during shift
• Ensure all products are prepared according to Brand standards

Skills/Qualifications

• Fluent in English
• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants