Shift Leader: Elevate Guest Experience & Team

Visalia Mall; Visalia (CA); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Free meals

Employee discounts

Flexible schedule

Training & growth

Job summary

Jamba is hiring a Shift Manager to lead daily store operations in Visalia, CA. You’ll guide the team, ensure food quality, safety, and guest satisfaction, and escalate issues to leadership when needed.

This role blends leadership with hands-on service, requiring 18+, 3–6 months supervisory experience, flexible availability, and comfort with POS tech. Join our Ohana and drive a fun, high-energy guest experience.

Qualifications

• Must be 18 years or older.
• 3–6 months of first-line supervisory experience preferred.
• Flexible availability including weeknights, weekends, and holidays.
• Ability to stand, walk, and stay active during shifts.

Responsibilities

• Lead the team and be the go-to decision maker during your shift.
• Maintain high standards for food quality, service, cleanliness, and safety.
• Motivate and support team members to deliver exceptional guest experiences.
• Troubleshoot challenges - team needs, guest concerns, or supplier issues.
• Know when and how to elevate matters to store leadership.

Skills

Leadership

Supervisory experience

Customer service

Food service knowledge

Cash handling

POS systems

Education

High School Diploma

Tools

POS technology

Microsoft Office

Job description

Jamba is hiring a Shift Manager to lead daily store operations in Visalia, CA. You’ll guide the team, ensure food quality, safety, and guest satisfaction, and escalate issues to leadership when needed.

This role blends leadership with hands-on service, requiring 18+, 3–6 months supervisory experience, flexible availability, and comfort with POS tech. Join our Ohana and drive a fun, high-energy guest experience.